WestJet embraces tech to woo business travelers

TORONTO (Reuters) – WestJet Airlines Ltd will use technological innovation, including a new Internet ticket booking system, to help it transform from a no-frills carrier to a lower-cost full-service airline courting lucrative corporate travelers, its chief executive said on Monday.

Canada’s second-biggest airline plans to launch a series of technology systems, most notably the new online booking engine, which will sell three tiers of tickets, in the next two months.

“Companies evolve or they die,” Chief Executive Gregg Saretsky told Reuters in a phone interview from the company’s Calgary head office.

“We’re 16 and going on 17 years old and we can’t stay just as we were 17 years ago. The world has changed. And we are changing to be more relevant for a broader segment of guests.”

The new Internet booking system, which WestJet hopes to launch in late January, will sell economy, mid-tier and premium tickets. That is a major shift from its current system, which sells only the lowest-priced ticket available.

Economy tickets under the new system will continue to sell the lowest available fare, but the cancellation fee for them will jump to C$ 75 ($ 75.48) from C$ 50. Mid-tier tickets will have a C$ 50 cancellation fee.

Premium tickets, unavailable until late March when WestJet finishes reconfiguring its 100 Boeing 737 planes to allow more leg room, will include priority screening and boarding, free cancellations and flexibility on ticket changes.

Pricing for those tickets, which may include free meals and drinks and an extra baggage allowance, has not yet been determined. Fares will be well below half the price for business class at WestJet’s bigger competitor, Air Canada, Saretsky said.

“It’s time for us to be more serious with respect to going after business travelers because frankly, they’re the ones who are booking last-minute and are happy to pay for the conveniences,” Saretsky said.

WestJet will launch its premium economy service with 24 seats per plane, but will consider expansion if it proves “wildly successful,” he added.

POISED FOR CHANGE

WestJet, which has spent about C$ 40 million over the past two years on technology projects, is poised for major changes in 2013 as it readies to launch a new regional airline, Encore.

Saretsky hopes that WestJet’s switch in coming weeks to a new Internet phone system will allow ticket reservation agents to work from home and help make room for Encore staff.

Some 750 reservation agents work at WestJet’s Calgary offices, which house about 2,400 staff. Space will be needed for Encore employees over the next 18 months while their office, hangars and maintenance stores are constructed at the WestJet campus.

Encore will be launch in the second half of 2013, “probably closer to July than December,” Saretsky said, with seven Bombardier Q400 planes.

While WestJet won’t announce Encore’s schedule until Jan 21, the carrier will initially serve only “a handful” of new cities, with ticket prices up to 50 percent below Air Canada’s, he added.

Over the next two months, WestJet will also roll out a guest notification system that alerts travelers via email about their flights, allowing them to check in remotely.

Such self-service technology will be critical as WestJet faces increasing labor costs, Saretsky said.

Wage and benefit costs, which represent about a third of operating costs, have climbed 50 percent since WestJet was founded in 1996.

“You can see that creates a little bit of drag on earnings,” Saretsky said. “We’ve got to find ways of reducing our component costs.”

If WestJet can increase self service options for travelers, that could limit the need for new employees, Saretsky said. Management also wants to improve attendance management, so that fewer employees book off sick around long weekends, and more quickly clean and process planes between flights, he said.

(Reporting By Susan Taylor; Editing by Peter Galloway)

(This story was corrected to show that WestJet is replacing its Internet booking engine, not entire reservation system, in the first and second paragraphs)

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Ericsson seeks U.S. import ban on Samsung products

STOCKHOLM (Reuters) – Swedish telecoms gear maker Ericsson has filed a request with the U.S. International Trade Commission to ban U.S. imports of products made by South Korean group Samsung,

The request from Ericsson, which said on Monday the products infringe on its patents, came after it sued Samsung for patent infringement in a U.S. court last week.

“The request for an import ban is a part of the process. An import ban is not our goal. Our goal is that they (Samsung) sign license agreements on reasonable terms,” spokesman Fredrik Hallstan said.

Ericsson said last week it was suing Samsung after talks failed to reach agreement on terms that were fair, reasonable and non-discriminatory (FRAND) over patents.

Samsung said it would defend itself against the lawsuit, adding that Ericsson had asked for “prohibitively higher royalty rates to renew the same patent portfolio”.

(Reporting by Sven Nordenstam; Editing by Dan Lalor)

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Turkey fines TV channel for “The Simpsons” blasphemy

ISTANBUL (Reuters) – Turkey‘s broadcasting regulator is fining a television channel for insulting religious values after it aired an episode of “The Simpsons” which shows God taking orders from the devil.

Radio and television watchdog RTUK said it was fining private broadcaster CNBC-e 52,951 lira ($ 30,000) over the episode of the hit U.S. animated TV series, whose scenes include the devil asking God to make him a coffee.

“The board has decided to fine the channel over these matters,” an RTUK spokeswoman said but declined further comment, saying full details would probably be announced next week.

CNBC-e said it would comment once the fine was officially announced.

Turkey is a secular republic but most of its 75 million people are Muslim. Religious conservatives and secular opponents vie for public influence and critics of the government say it is trying to impose Islamic values by stealth.

Elected a decade ago with the strongest majority seen in years, Prime Minister Tayyip Erdogan and his Islamist-rooted AK Party have overseen a period of unprecedented prosperity in Turkey. But concerns are growing about authoritarianism.

Erdogan last week tore into a chart-topping soap opera about the Ottoman Empire’s longest-reigning Sultan and the broadcasting regulator has warned the show’s makers about insulting a historical figure.

“The Simpsons” first aired in 1989 and is the longest-running U.S. sitcom. It is broadcast in more than 100 countries and CNBC-e has been airing it in Turkey for almost a decade.

“I wonder what the script writers will do when they hear that the jokes on their show are taken seriously and trigger fines in a country called Turkey,” wrote Mehmet Yilmaz, a columnist for the Hurriyet newspaper.

“Maybe they will add an almond-moustached RTUK expert to the series,” he said, evoking a popular Turkish stereotype of a pious government supporter.

($ 1 = 1.7873 Turkish liras)

(Reporting by Ece Toksabay; Editing by Nick Tattersall and Paul Casciato)

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Clinton Unveils PEPFAR Blueprint in Honor of World AIDS Day

U.S. Secretary of State Hillary Clinton unveiled the nation’s new initiative to eradicate HIV and AIDS on Thursday. Dubbed the “President’s Emergency Plan for AIDS Relief (PEPFAR) Blueprint: Creating an AIDS-free Generation,” the initiative is focused on improving both preventative measures and treatment options. Clinton presented PEPFAR during a special news conference in the Benjamin Franklin Room at the State Department.

Clinton’s announcement was meant to coincide with World AIDS Day, which is Dec. 1. World AIDS Day was established in 1988 in order to shed light on the disease, its causes, and its prevention and treatment, as well as to push for comprehensive government intervention and research. The theme of this year’s World AIDS Day is a continuation of last year’s “Getting to Zero.”

Here is some of the key information that emerged from Clinton’s PEPFAR announcement.

* The State Department had announced Clinton’s intention to present the plan in a press release issued on Tuesday.

* The press conference, which was streamed live by the State Department, featured opening remarks by Florence Ngobeni-Allen, who is the ambassador for the Elizabeth Glaser Pediatric AIDS Foundation, as well as remarks by Ambassador Eric P. Goosby, who is the U.S. Global AIDS Coordinator.

* Clinton reportedly had requested that the PEPFAR blueprint be drawn up after her visit to South Africa this past summer.

* As noted by The Hill, The PEPFAR Blueprint establishes several priorities in the nation’s fight against AIDS, particularly mother-to-child transmission of HIV, increased access to condoms, and more HIV testing, among other factors.

* Clinton said in her remarks on Thursday that while “HIV may well be with us into the future,” AIDS itself “need not be.”

* She outlined what she referred to as two “broad goals” of the PEPFAR Blueprint and the nation’s fight against AIDS — to be able to fight new HIV infection rates to the point where globally more people are treated for an existing infection than are newly-diagnosed, and for the U.S. “to deliver” on its promises to continue to help lead the fight against the disease.

* Clinton also said that the nation’s fight against AIDS would place more of its global focus on women and girls, as they are at a higher risk of infection due to “gender inequity and violence.”

* According to the U.N. News Centre, the U.N. also has plans to mark World AIDS Day. U.N. Secretary-General Ban Ki-Moon reportedly plans to call for more focused initiatives and an ongoing global commitment “to get to zero.”

Vanessa Evans is a musician and freelance writer based in Michigan, with a lifelong interest in health and nutrition issues.

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The 10 Best Tweets on the Pope Joining Twitter

Today, Pope Benedict XVI signed up for an instant means to spread his holy message to followers worldwide—but is he really ready for them to talk back?

Within hours of launching the Twitter account @pontifex, the pope had more than 140,000 followers, thousands of mentions, and zero tweets. The pope will not begin tweeting until Dec. 12, the Vatican said in a written statement Monday. The account, which will tweet in eight languages, will respond to the hashtag #askpontifex to answer questions of faith (most likely not to include queries on pop culture, fashion, or what you should have for lunch).

This isn’t the 85-year-old’s first Twitter rodeo. He caused a stir—and drew in 50,000 new followers—when he sent his first tweet from the Vatican Twitter account last summer. His personal account offers a way to increase awareness of the church’s message and reach out to a more digital subset of the 1.2 billion Catholic followers worldwide.

Here are some of the top tweets about His Holiness’s Twitter debut:

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Official: Syria moving chemical weapons components

WASHINGTON (AP) — U.S. and allied intelligence have detected Syrian movement of chemical weapons components in recent days, a senior U.S. defense official said Monday, as the Obama administration strongly warned the Assad regime against using them.

A senior defense official said intelligence officials have detected activity around more than one of Syria‘s chemical weapons sites in the last week. The defense official spoke on condition of anonymity because he was not authorized to speak publicly about intelligence matters.

Secretary of State Hillary Rodham Clinton, in Prague for meetings with Czech officials, reiterated President Barack Obama‘s declaration that Syrian action on chemical weapons was a “red line” for the United States that would prompt action.

“We have made our views very clear: This is a red line for the United States,” Clinton told reporters. “I’m not going to telegraph in any specifics what we would do in the event of credible evidence that the Assad regime has resorted to using chemical weapons against their own people. But suffice it to say, we are certainly planning to take action if that eventuality were to occur.”

Syria said Monday it would not use chemical weapons against its own people. The Ministry of Foreign Affairs said Syria “would not use chemical weapons — if there are any — against its own people under any circumstances.”

Syria has been careful never to confirm that it has any chemical weapons.

The use of chemical weapons would be a major escalation in Assad’s crackdown on his foes and would draw international condemnation. In addition to causing mass deaths and horrific injuries to survivors, the regime’s willingness to use them would alarm much of the region, particularly neighboring states, including Israel.

At the White House, press secretary Jay Carney said, “We are concerned that in an increasingly beleaguered regime, having found its escalation of violence through conventional means inadequate, might be considering the use of chemical weapons against the Syrian people. And as the president has said, any use or proliferation of chemical weapons by the Syrian regime would cross a red line for the United States. “

Administration officials would not detail what that response might be.

Although Syria is one of only seven nations that have not signed the Chemical Weapons Treaty, it is a party to the 1925 Geneva Protocol that bans the use of chemical weapons in war. That treaty was signed in the aftermath of World War I, when the effects of the use of mustard gas and other chemical agents outraged much of the world.

Clinton didn’t address the issue of the fresh activity at Syrian chemical weapons depots, but insisted that Washington would address any threat that arises.

An administration official said the trigger for U.S. action of some kind is the use of chemical weapons or movement with the intent to use or provide them to a terrorist group like Hezbollah. The U.S. is trying to determine whether the recent movement detected in Syria falls into any of those categories, the official said. The administration official was speaking on condition of anonymity this person was not authorized to speak publicly about the issue.

The senior defense official said the U.S. does not believe that any Syrian action beyond the movement of components is imminent.

An Israeli official said if there is real movement on chemical weapons, it would require a response. He didn’t say what that might be and spoke on condition of anonymity pending a formal government response to the reports of the latest activities.

Israeli officials have repeatedly expressed concerns that Syrian chemical weapons could slip into the hands of Hezbollah or other anti-Israel groups, or even be fired toward Israel in an act of desperation by Syria.

Syria is believed to have several hundred ballistic surface-to-surface missiles capable of carrying chemical warheads.

Its arsenal is a particular threat to the American allies, Turkey and Israel, and Obama singled out the threat posed by the unconventional weapons earlier this year as a potential cause for deeper U.S. involvement in Syria’s civil war. Up to now, the United States has opposed military intervention or providing arms support to Syria’s rebels for fear of further militarizing a conflict that activists say has killed more than 40,000 people since March 2011.

Clinton said that while the actions of President Bashar Assad‘s government have been deplorable, chemical weapons would bring them to a new level.

“We once again issue a very strong warning to the Assad regime that their behavior is reprehensible, their actions against their own people have been tragic,” she said. “But there is no doubt that there’s a line between even the horrors that they’ve already inflicted on the Syrian people and moving to what would be an internationally condemned step of utilizing their chemical weapons.”

Activity has been detected before at Syrian weapons sites, believed to number several dozen.

Defense Secretary Leon Panetta said in late September the intelligence suggested the Syrian government had moved some of its chemical weapons in order to protect them. He said the U.S. believed that the main sites remained secure.

Asked Monday if they were still considered secure, Pentagon press secretary George Little declined to comment about any intelligence related to the weapons.

Senior lawmakers were notified last week that U.S. intelligence agencies had detected activity related to Syria’s chemical and biological weapons, said a U.S. intelligence official, speaking on condition of anonymity to discuss the closed-door meetings. All congressional committees with an interest in Syria, from the intelligence to the armed services committees, are now being kept informed.

“I can’t comment on these reports but I have been very concerned for some time now about Syria’s stockpiles of chemical weapons and its stocks of advanced conventional weapons like shoulder-launched anti-aircraft missiles,” said House intelligence committee Chairman Mike Rogers, R-Mich. “We are not doing enough to prepare for the collapse of the Assad regime, and the dangerous vacuum it will create. Use of chemical weapons by the Assad regime would be an extremely serious escalation that would demand decisive action from the rest of the world,” he added.

Syria is believed to have one of the world’s largest chemical weapons programs, and the Assad regime has said it might use the weapons against external threats, though not against Syrians. The U.S. and Jordan share the same concern about Syria’s chemical and biological weapons — that they could fall into the wrong hands should the regime in Syria collapse and lose control of them.

___

Klapper reported from Prague. Associated Press writers Josef Federman in Jerusalem, Albert Aji in Damascus and Matthew Lee, Kimberly Dozier, and Julie Pace in Washington contributed to this report.

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Angry Birds Star Wars updated with 20 additional levels, Princess Leia cameo

Rovio on Thursday updated its immensely popular Angry Birds Star Wars game to include 20 additional levels. The latest game in the bird-slinging franchise was released earlier this month and was an instant hit, topping the iTunes App Store in less than three hours. In the most recent update, gamers must help the birds escape from the AT-ATs and Pigtroopers on the remote ice world of Hoth. Luckily, the rebel birds have a secret weapon — Princess Leia.

“It is a dark time for the Rebellion,” Rovio wrote on its website. ”Evading the dreaded Imperial Starfleet, a group of freedom fighters has established a new secret base on the remote ice world of Hoth. Unfortunately the evil Lord Vader discovers their hideout, and the desperate Rebel birds must escape the AT-ATs and Pigtroopers hot on their trail. But the Rebels have an ace up their sleeve with the debut of PRINCESS LEIA and her attractive new power!”

Angry Birds Star Wars is available for Android, iOS, Macs and PCs. The Hoth trailer follows below.

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Clint Eastwood’s daughter named Miss Golden Globe

LOS ANGELES (TheWrap.com) – Hooray for nepotism.

One of Clint Eastwood‘s daughters, Francesca Eastwood, has been named Miss Golden Globe for this January’s awards show. She joins a long list of celebrity offspring including Rumer Willis (Demi Moore and Bruce’s little girl) and Lorraine Nicholson (the apple of Jack’s eye) in receiving the honor. Other past Miss Gold Globes include Melanie Griffith (daughter of Peter Griffith and Tippi Hedren) and Laura Dern (daughter of Bruce Dern and Diane Ladd).

Francesca Eastwood is the daughter of Eastwood and actress Frances Fisher. She is the second Eastwood to become a Miss Golden Globe – her half sister Kathryn Eastwood, daughter of Clint Eastwood and Jacelyn Reeves, received the title in 2005.

“I have watched the Golden Globes ceremonies since I was a little girl, and it means so much to me to be a part of one of Hollywood’s most illustrious events,” Francesca Eastwood said in a statement.

The 19-year-old actress has appeared in her father’s movies, including “True Crime,” and can currently be seen on the E! reality show “Mrs. Eastwood and Company,” which shows her living a life of Carmel-by-the-Sea opulence along with her famous family and the South African band Overtone.

The duties of a Miss Golden Globe are somewhat nebulous, but they involve assisting with the highly rated awards show, cooking up a cure for world hunger and working on a vaccine for avian flu (OK, some of that may not be true).

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Belcher Didn’t Have ‘Long Concussion History,’ Team Says

The death of Kansas City Chiefs linebacker Jovan Belcher, the latest in a string of tragic NFL suicides, has left the player’s teammates, coaches, family and friends wondering what could have led a man described as generous and caring to murder his girlfriend — the mother of his 3-month-old daughter — and then kill himself.

Kansas City police say Belcher, 25, shot and killed his girlfriend Saturday morning before going to the team stadium and and committing suicide by shooting himself in the head as he was talking to coaches.

“When the officers arrived, when they were pulling up, they actually observed a black male who had a gun to his head and he was talking to a couple of coaches out in the parking lot,” Kansas City Police spokesman Darin Snapp told ABC News Radio. “As officers pulled up, and began to park, that’s when they heard the gunshot and it appears the individual took his own life.”

It’s not yet clear what prompted Belcher’s actions, but his suicide follows those of former NFL players Junior Seau, 43, and Dave Duerson, 50, both of whom died of self-inflicted gunshot wounds to the chest in the last two years.

The suicides of Seau, Duerson and a number of other NFL players have been blamed on concussions racked up from playing the violent sport, and a condition called chronic traumatic encephalopathy, or CTE, but that may not be the case for Belcher.

Kansas City Chiefs Player Jovan Belcher’s Murder-Suicide Watch Video

Did Brain Injury Lead to NFL Star’s Suicide? Watch Video

Chiefs chairman Clark Hunt said today that Belcher was “a player who had not had a long concussion history,” even though he was a three-time all-America wrestler and a star on the football team at his West Babylon, N.Y., high school.

Seau’s and Duerson’s brains are both being studied at Boston University’s Center for the Study of Traumatic Encephalopathy, where researchers have already learned that Duerson had CTE, which may have led to his suicide.

CTE is a progressive, degenerative disease found in people who have had brain trauma from repeated blows to the head, according to the Center. It includes brain tissue degeneration and a buildup of an abnormal protein called tao, resulting in symptoms including confusion, aggression, and depression. Ultimately, CTE results in dementia.

In 2006, former Pittsburgh Steelers player Terry Long killed himself by drinking antifreeze, and former Philadelphia Eagles player Andre Waters shot himself in the head. Both of them suffered from CTE.

Researchers at Boston University found evidence of CTE in 12 of the 13 professional football players’ brains they received between 2008 and 2010, according to the university. CTE can also be found in hockey players, wrestlers, and boxers.

“Football is entertainment in which the audience is expected to delight in gladiatorial action that a growing portion of the audience knows may cause the players degenerative brain disease,” ABC News’ George Will wrote in a Washington Post column published Aug. 3 just before he appeared on “This Week with George Stephanopoulos.”

Will cited Seau and Duerson in his column, both of whom committed suicide after 2010, adding that 62-year-old former NFL safety Ray Easterling committed suicide in April 2012. Esterling’s autopsy revealed that he had dementia and depression brought on by CTE.

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MoD extends maintenance contracts

2 December 2012 Last updated at 08:47 ET

Five contracts to maintain naval support ships have been extended by the Ministry of Defence.

It says the extensions, which are worth a total of about £349m, are likely to safeguard about 800 jobs.

The GMB trade union welcomed the news, saying “shipyard workers are just as important as the armed forces”.

The contracts, given to five British companies, cover the maintenance of the 13-strong Royal Fleet Auxiliary (RFA) flotilla of naval support vessels.

The RFA provides support such as fuel and munitions to the Royal Navy at sea.

It is made up of fuel tankers, a medical facility and landing ships.

The contracts were originally allocated in 2008 for an initial period of five years.

Following a review which the MoD says was to ensure value for money, they have now been extended for a further five years.

The companies involved include Cammell A&P Group Ltd – a ship repair facility in Falmouth – and Lloyds Register, which is based in Bristol.

The three others are Cammell Laird Ship Repairers and Shipbuilders Ltd, based in Birkenhead, Southampton-based Trimline Ltd and Hempel UK Ltd, which is in Cwmbran, south Wales.

Defence minister Philip Dunne said the RFA ships were “crucial to the work of the Royal Navy”, adding that “without them it simply could not operate”.

“These substantial contracts will not only safeguard hundreds of UK jobs but will ensure that these ships can continue in their roles for years to come,” he said.

Meanwhile, David Hulse, of the GMB trade union, said: “This is welcome news in these bleak times.

“GMB maintains that the shipyard workers are just as important as the armed forces to our nation’s defences, which is why it is crucial that the MoD plan procurement to ensure capacity and skills.”

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